I am a Premium member, but I am unable to contact customer support
We offer customer support to our Premium members.
If you have become a member but can not access our Help Center when you enter your email address, it means that you have entered an incorrect email address when registering with us for your Premium membership. No worries, we’ll change the email for you and will be happy to assist you with any other questions you may have.
Please reach out to us by clicking the “Contact us” link at the bottom of this article. Remember to provide the details of your registration like your full name, the email address, and the plan that you have purchased.